Refund Policy

General Refund Guidelines

At SILVERLAKEARTS, we are committed to ensuring the satisfaction of our customers. If you are not satisfied with your purchase, you may be eligible for a refund based on the guidelines outlined below.

Eligibility for Refunds

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required to complete your refund.

Non-Refundable Items

Several types of items are exempt from being returned:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refund Process

If you are eligible for a refund, once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you have not received a refund yet, please check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Information

If you have any questions about our refund policy, please contact us:

Email: [email protected]

Phone: +1 (555) 123-4567

Address: 123 Art Lane, Silverlake, CA 90026, USA